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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Collette Armbruster

April 11, 2024

5  out of  5 rating by Collette Armbruster
"I am very happy to recommend this company. We learned we were going to have to get a new roof to get insurance and were on a timeline to get it done. Aura went above and beyond to keep us informed, give us a list of contractors and when my stress level over this started to climb was there to let me know we would get it done. Thank you to this team of very professional and experienced professionals."
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Jessica Fillmon

April 10, 2024

5  out of  5 rating by Jessica Fillmon
"Amazing customer service and knowledge every single time"
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Romney Barnes

February 29, 2024

5  out of  5 rating by Romney Barnes
"Everyone there is just great every time I go there everyone says hello they are very professional"
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Evaristo Gomez

February 18, 2024

5  out of  5 rating by Evaristo Gomez
"Soy un cliente de esta agencia, Steve y Aura me an ayudado y asesorado en mi aseguranza"
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February 18, 2024

5  out of  5 rating by Erica
"A BIG thank you to Carolina and Steve.They were able to answer all my questions in detail. Great service, highly recommend!"
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Wesley Baldwin

December 13, 2023

5  out of  5 rating by Wesley Baldwin
"We've been doing business with Githens Insurance for many years. There's an old saying that you get what you pay for.What I pay for is complete confidence that my agent will and has handled my claim professionally and expedited repairs to my vehicle as if it were her own. Thank you guys for your hard work. I have complete trust in them and look forward to many more years of association. 5 stars in my book."
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Zac Cochran

October 20, 2023

5  out of  5 rating by Zac Cochran
"Best State Farm agency in the State of Florida! I am thankful that Michell and staff, Aura, Steve, Rebecca, T, and Marian all know their stuff and do the best for their people. I trust this agency completely to give it to me straight when it comes to coverage needs. Also, the work dogs are very cute!"
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Isaac Martinez

September 12, 2023

5  out of  5 rating by Isaac Martinez
"Every time I walk into this office I’m treated with warm smiles and hellos. They have an adorable friendly dog named Lucy who also walks over to you to say hello too! Rebecca helps me out with all my insurance needs. She makes everything easy to understand. On my way out, Steve tells me the funniest jokes that have me laughing on my car ride home. Highly recommend this place to all my friends and family!"
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Tristen Lahr

September 11, 2023

5  out of  5 rating by Tristen Lahr
"Rebecca nailed getting my wife and I cheaper insurance with the SAME coverage I was getting at progressive. We went from almost $400 a month to $225! She was kind, professional and quick! Definitely made switching a breeze and have already recommended her to friends and family."
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Stacie Smith

August 25, 2023

5  out of  5 rating by Stacie Smith
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jennifer sierra

July 26, 2023

5  out of  5 rating by jennifer sierra
"Thank you Aura for all your help!"
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jerry giovannucci

July 11, 2023

5  out of  5 rating by jerry giovannucci
"I worked with Zack. He was very professional, helpful and answered all my questions. He also brought my coverage down $250 a year. I'm very pleased."
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Larry Sharp

June 27, 2023

5  out of  5 rating by Larry Sharp
"Fast neighborly service!"
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June 23, 2023

5  out of  5 rating by klin
"En mi opinión el servicio del personal no tiene otra calificacion más que Exelente, son amables, rápidas respuesta, un signumeros de ayuda y facilidades en todos los procesos, servicios y producto al alcance de todos los presupuestos."
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Alyssa Wallace

April 5, 2023

5  out of  5 rating by Alyssa Wallace
"Setting up my auto insurance was a breeze. Michell is very kind- helped me to understand my quote and was patient with me. Happy with my switch over to State Farm thus far."
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Rebekah Franklin

February 15, 2023

5  out of  5 rating by Rebekah Franklin
"I highly recommend them!! Quick and efficient. Friendly and affordable! Thank you, Aura!! You were wonderful!"
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kenneth cook

February 9, 2023

5  out of  5 rating by kenneth cook
"I recently had to file a claim with my state farm vehicle insurance. My wife's car had a broken door glass. I stopped by my agent, which is Michell Githens in Bartow, Florida and reported the problem. Michelle and the staff had everything taken care of in just a few minutes. The glass company coordinated with my wife and fixed the problem. I have not received this level of customer service in a long time. I am glad to know I am not the only one who remembers what good customer service is. If you want to deal with someone who cares, it is Michell Githens. Ken Cook"
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P “Pgib” D

January 20, 2023

5  out of  5 rating by P “Pgib” D
"Amazing customer service!"
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shantilly drake

January 11, 2023

5  out of  5 rating by shantilly drake
"I used to have them as my vehicle insurance company and loved working with them. VERY friendly and courteous people working there. If I could go back to them I would. Highly recommend them for all you insurance needs. 😁"
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Mandy Ferrell

January 9, 2023

5  out of  5 rating by Mandy Ferrell
"Such friendly people"
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James Fiveash

December 8, 2022

5  out of  5 rating by James Fiveash
"The team at Michelle Githens State Farm is amazing! I’ve been with them for years and wouldn’t get insurance anywhere else"
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Larry Schuler

December 1, 2022

5  out of  5 rating by Larry Schuler
"Michell and her team have always been professional and courteous. Very knowledgeable staff!!!"
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Jorge Rodriguez

November 30, 2022

5  out of  5 rating by Jorge Rodriguez
"Very nice Merry Christmas 🎅"
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Jaynie Davis

November 30, 2022

5  out of  5 rating by Jaynie Davis
"Michell has been wonderful everytime we talk to her!! We have had State Farm for 7 years and have had no issues or complaints. Every so often my insurance goes down for good driving so I pay less than what I started with many years ago. Check out State Farm when you have a chance!"
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Richard Pena

November 18, 2022

5  out of  5 rating by Richard Pena
"You know it!"