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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maria Castillo

Maria Castillo

September 22, 2026

5  out of  5
rating by Maria Castillo
"Helped us get started with a great monthly payment."
We responded:
"Maria, we're happy to have you as a customer and that we could help you with your insurance needs."
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Eddie Baez

September 17, 2026

5  out of  5
rating by Eddie Baez
"Muy buena"
We responded:
"¡Gracias por la reseña fantástica, Eddie! Aquí estamos siempre para ayudarle con sus necesidades de seguro. "
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Ted T.

September 17, 2026

5  out of  5
rating by Ted T.
"Aura at Michell Githens State Farm in Bartow FL was very knowledgeable and helpful with my auto and umbrella policies. Excellent coverage, pricing and a friendly staff of professionals willing to go the extra mile! I saved a Bundle, so call em 👍.."
We responded:
"Ted, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Gizzelle

September 17, 2026

5  out of  5
rating by Gizzelle
"Going into this new transition from car insurance to car insurance was a little worrisome. Wondering if I was making the right decision or not. But thanks to Dystanie’s gentle nature and informative knowledge this transition was a breeze. She had all the answers to my questions and did not skip a beat. Very happy with my new car insurance plan and a round of applause to Dystanie. State Farm is blessed to have her."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Bartow to know you had such a great experience with us. "
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luis perez

September 4, 2026

5  out of  5
rating by luis perez
"Aura was very helpful and she helped me save money. Very friendly great customer service would definitely recommend 👌"
We responded:
"Thanks so much for the fantastic rating, Luis! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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kim higgins

September 1, 2026

5  out of  5
rating by kim higgins
"Very knowledgeable and quick to respond. Also very personable!"
We responded:
"Thank you for the 5-star review Kim! It means a lot to our team to know you had such a great experience with us. We appreciate you choosing us to serve you."
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Tanya Jones

August 25, 2026

5  out of  5
rating by Tanya Jones
"Aura, provided great service. I recommend this agency for all of your insurance needs."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Melody Calvert

August 21, 2026

5  out of  5
rating by Melody Calvert
"They were very nice. I just wish I knew the location before making my appointment, but that was on me...."
We responded:
"Melody, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. Telephone and video appointments are always available in addition to in-person. We're a very flexible office. "
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Kristy Maxwell

August 20, 2026

5  out of  5
rating by Kristy Maxwell
"They are awesome best place to get insurance"
We responded:
"Thank you so much for the 5 stars, Kristy! We are always happy to help whenever you need us. "
Profile photo of Sherry Oxendine

Sherry Oxendine

August 20, 2026

5  out of  5
rating by Sherry Oxendine
"I love doing business with Michell Githens!!! Every person in that office knows what they are doing. They have saved me lots of money and provided me with professional and friendly service. I have never known a better agency!!"
We responded:
"Thank you for the 5 star review, Sherry! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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Irina Roth

August 11, 2026

5  out of  5
rating by Irina Roth
"Edwin is absolutely incredible! He's been our agent for over 10 years now. We've had multiple policies of different types. He's always there to answer any questions and help out. The office is full of friendly and wonderful people. We love working with them!"
We responded:
"Hi Irina, we really appreciate your review! We’re so glad you had such a positive experience with Edwin on my team here in Bartow.  If you ever need help, we are just a phone call, text or email away!  - Your State Farm Agent, Michell Githens "
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Micah Roth

August 11, 2026

5  out of  5
rating by Micah Roth
"Have been with State Farm for years and it has been very smooth! Edwin is the best agent anyone could ask for!"
We responded:
"Micah, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with Edwin on my Bartow insurance team! - Your State Farm Agent, Michell Githens "
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Kelly

August 7, 2026

5  out of  5
rating by Kelly
"Excellent service and extremely helpful agent! We will be sharing with our friends!"
We responded:
"Thanks for the review - and the referrals! We love helping, and will always be here for you."
Profile photo of Joy Dimbath

Joy Dimbath

August 7, 2026

5  out of  5
rating by Joy Dimbath
"Dystanie Haney provided excellent customer service when trying to research information on Homeowners insurance for me. She quoted me on auto insurance that saved me money."
We responded:
"Thank you so much for the 5 stars, Joy! We really appreciate your support. We enjoy helping people learn about coverages and options and helping them save. If you need anything, feel free to reach out anytime. "
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Sandra Ortiz

August 5, 2026

5  out of  5
rating by Sandra Ortiz
"I’m very happy with the Excellent customer service, and affordable prices."
We responded:
"Sandra, We’re so happy to hear you had a great experience.  Thank you for the wonderful 5-star review! We’re here to help anytime you need us. "
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Amanda Hatfield

August 3, 2026

5  out of  5
rating by Amanda Hatfield
"Thank you Aura for reaching out to me and letting me know that State Farm could offer me a fantastic rate. I worked with Aura in the past and have had nothing but wonderful interactions!!"
We responded:
"Thank you so much for the 5 stars, Amanda! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Denne Ritsuko

July 23, 2026

5  out of  5
rating by Denne Ritsuko
"Edwin was thorough, professional, very kind, patient and did all above and beyond!"
We responded:
"Denne, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Bartow. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Michell Githens and Team "
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Kyle Hogan

July 22, 2026

5  out of  5
rating by Kyle Hogan
"Very friendly and willing to help without breaking your wallet, A very nice experience"
We responded:
"Thank you Kyle! Your parents were our very first customers when we opened 19 years ago, and it's special to us to serve multiple generations of your family."
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Tina Spath

July 16, 2026

5  out of  5
rating by Tina Spath
"Great knowledge and personal care.
Wonderful staff"
We responded:
"Tina, Thank you for choosing us to serve you and your family! It means a lot to us."
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Roberto Rojas

July 8, 2026

5  out of  5
rating by Roberto Rojas
"Great price and great customer service! Dystanie handled everything professionally for my family & I. Give them a call!!"
We responded:
"Roberto, it is a pleasure to hear you had a wonderful experience with State Farm Agent Michell Githens’s Team! Thank you for choosing us to care for your family."
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Linda Hulbert

July 7, 2026

5  out of  5
rating by Linda Hulbert
"Working with Dystanie at Michell Githens - State Farm Insurance has been a wonderful experience! She is very thorough and has gone above and beyond in making sure everything is the way it should be!"
We responded:
"Thank you for the 5-star review! We are so happy you had a wonderful experience with us here at Michell Githens’ State Farm. If you ever need anything down the road, do not hesitate to reach out—we love to help!"
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Ephraim Rodriguez

June 19, 2026

5  out of  5
rating by Ephraim Rodriguez
"Judy was awesome, professional, friendly and very informative...."
We responded:
"Thank you for the fantastic review, Ephraim! We are always here to help with your insurance needs. "
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Christine Hogeland

June 18, 2026

5  out of  5
rating by Christine Hogeland
"Edwin was great! Got my policy for $100 cheaper than my previous and more coverage. I always thought state farm was more expensive but they are actually lower! Definitely check you rates"
We responded:
"Wow, thank you for the 5-star review, Christine! We appreciate your support and feedback! I'm so glad we helped you save."
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sarah young

June 15, 2026

5  out of  5
rating by sarah young
"My agent has always touched bases with me whenever State Farm has rate changes even if I am with them at the time. The staff is always helpful and friendly."
We responded:
"Sarah, thank you for your review. Communication is important to us. Thank you for choosing us to serve you!"
Profile photo of Wanita Matranga

Wanita Matranga

June 15, 2026

5  out of  5
rating by Wanita Matranga
"Customer service was extremely helpful and courteous made things easy to do and got me a great price for insurance."
We responded:
"Thank you for your kind review Wanita! We appreciate it!, and will continue giving you great service."