State Farm® Insurance Agent Michell Githens
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kelly Keister
October 24, 2024
5
out of
5
rating by Kelly Keister
"I have to brag for a moment. Michell and her staff Oura, T, Destiny are all fabulous. The are so kind when I call. If I have a issue, they work with me with great ease. I have had SF at this particular office for a long time and I wouldn't go anywhere else. We live 40 plus miles away and I still would never transfer from this office. Michelle and her staff call me when they see something. Also, just to make sure everything is OK. If you are considering State Farm, please give this office your business."
We responded:
"Thank you so much for your kind words, Kelly! It's wonderful to hear that the team has made such a positive impact on your experience. Your recommendation means a lot to us, and we're always here to ensure everything is taken care of for you!"
Frankie Hadden
September 20, 2024
5
out of
5
rating by Frankie Hadden
"First class staff, very professional, cautious,thoughful, great team of leadership.."
We responded:
"Thank you for your kind words, Frankie! We strive to provide great service and appreciate your recognition of our efforts. Your feedback means a lot to us!"
kenneth harrell
September 20, 2024
5
out of
5
rating by kenneth harrell
"Courteous and friendly staff. One stop place for all your insurance needs. One of the best decisions I ever made."
We responded:
"Thank you so much for your kind words, Kenneth! We're happy to hear that you found our team courteous and friendly. It's great to know that choosing us for your insurance needs has been a positive decision. We look forward to continuing to serve you!"
Brenna Mendez
September 20, 2024
5
out of
5
rating by Brenna Mendez
"Very helpful, kind, and attentive staff!"
We responded:
"Thanks for the great feedback, Brenna! We're grateful for your 5-star review."
Lady Dianne Watson
September 19, 2024
5
out of
5
rating by Lady Dianne Watson
"Great staff with awesome customer service. Michell is the ultimate SF agent. She is patient, kind and friendly. Her husband, Steve works with her and he is a valuable asset."
We responded:
"Thank you so much for taking the time to share your feedback about your experience with our team, Lady Dianne! We all strive to provide you with friendly, professional and thorough customer care!"
Tracy Caruso
September 19, 2024
5
out of
5
rating by Tracy Caruso
"Always so friendly and there for you. Love Michelle’s office!!"
We responded:
"Thank you so much for your kind words, Tracy! We're so glad you feel supported and welcomed at our agency. We love having you as a customer!"
Amy Gilchrist
September 19, 2024
5
out of
5
rating by Amy Gilchrist
"Great Service! Dystanie was very patient and friendly in explaining different coverages for my daughter’s new vehicle, Made everything so easy and in a prompt manner!"
We responded:
"Thank you for sharing your experience, Amy! We're so glad Dystanie could assist you with the coverage options for you daughter's new car. We're grateful for your review!"
Lacey Crawford
September 18, 2024
5
out of
5
rating by Lacey Crawford
"Best State Farm office there is!"
We responded:
"Thank you, Lacey! We're so glad to hear you've had positive experiences working with our team."
Kevin Despertt
September 17, 2024
5
out of
5
rating by Kevin Despertt
"Great professional atmosphere, very knowledgable people, and very nice, i,ll tell friends about this Statefarm in Bartow."
We responded:
"Thank you for your kind words and 5-star review, Kevin! We truly value your recommendation to your friends. Looking forward to continuing to serve you!"
TINA SUMNER
September 17, 2024
5
out of
5
rating by TINA SUMNER
"This office has always handle everything with great customer service, i have been with this office for at least 15 years i believe"
We responded:
"Thank you for your kind words and loyalty, Tina! It's wonderful to hear that you've consistently experienced great customer service. We truly appreciate you and look forward to continuing to serve you!"
E D
September 12, 2024
5
out of
5
rating by E D
"So I was recently shopping for some life insurance and jumping through a lot of hoops but Michelle and her staff were extremely helpful and able to work out an excellent rate. Helpful and friendly staff! Very knowledgeable about insurance and really want to help. I highly recommend them in Bartow or anywhere in Florida."
We responded:
"It is always our pleasure to be able to assist you with any of your insuarnce questions or needs! Thank you for taking the time to share your feedback and for leaving your great review! We are honored to have earned your feedback and we look forward to assisting you with ay of your insurance questions or needs for many years to come!"
john campbell
September 11, 2024
5
out of
5
rating by john campbell
"Deborah was courteous and helpful in choosing the right coverage for me. She was patient and answered all my questions. I have better coverage and saved a lot of money by switching to State Farm."
We responded:
"Thank you for sharing your experience, John! We're glad Deborah could help you in finding the right coverage and that you were able to save money by switching to State Farm. Your satisfaction is our top priority, and we're delighted that you feel well taken care of!"
KATIE MARKLEY
September 5, 2024
5
out of
5
rating by KATIE MARKLEY
"Great customer service. The owners and staff go above and beyond. I have not changed company’s because I can call and speak to a human that handles any and all issues !"
We responded:
"Thank you for your kind words and 5-star review, Katie! We're grateful to know you've had positive experiences working with our team."
Laney
September 4, 2024
5
out of
5
rating by Laney
"Michelle and her team have been our insurance providers for many years. They go above and beyond ensuring that our needs are met. They make us feel like family."
We responded:
"Thank you for your kind words and continued trust over the years! It's incredibly rewarding to know that you feel like family with us. We're always here for you!"
Terri Baldwin
August 30, 2024
5
out of
5
rating by Terri Baldwin
"They are awsom they treat you like family"
We responded:
"Thank you for your kind words, Terri! It's wonderful to hear that you feel like part of the family. Your feedback means a lot to us, and we're delighted to have you with us!"
Mari B
August 28, 2024
5
out of
5
rating by Mari B
"Aura, is great highly recommend"
We responded:
"Thank you so much for the high recommendation, Mari! It's wonderful to hear that Aura provided such great service. Your feedback means a lot to us!"
Annunziata V
August 27, 2024
5
out of
5
rating by Annunziata V
"Everyone is very kind, understanding, and helpful!"
We responded:
"Thank you so much for your wonderful feedback! It's fantastic to hear that you found our team kind, understanding, and helpful. Your satisfaction is our top priority, and we're delighted to know we could assist you effectively!"
Dystanie Haney
August 21, 2024
5
out of
5
rating by Dystanie Haney
"Always try to give me the best policies for my families wants and needs ! ☺️☺️ I’m so glad I chose to give them a call! Such sweet people❤️"
We responded:
"Thank you so much for your kind words! We're delighted to hear that you're happy with your family's policies. It's wonderful to know that you found our team sweet and helpful. Your satisfaction means a lot to us!"
Collette Armbruster
April 11, 2024
5
out of
5
rating by Collette Armbruster
"I am very happy to recommend this company. We learned we were going to have to get a new roof to get insurance and were on a timeline to get it done. Aura went above and beyond to keep us informed, give us a list of contractors and when my stress level over this started to climb was there to let me know we would get it done. Thank you to this team of very professional and experienced professionals."
We responded:
"Collette, thank you for sharing your 5-star experience with our agency! We're so glad we could assist you during your roof replacement. We're always here to help!"
Jessica Picca
April 10, 2024
5
out of
5
rating by Jessica Picca
"Amazing customer service and knowledge every single time"
We responded:
"Thank you, Jessica! Our team is always here for you. We appreciate your 5-star review and compliments."
Romney Barnes
February 29, 2024
5
out of
5
rating by Romney Barnes
"Everyone there is just great every time I go there everyone says hello they are very professional"
We responded:
"Thank you for your 5-star review! We appreciate your compliments."
Evaristo Gomez
February 18, 2024
5
out of
5
rating by Evaristo Gomez
"Soy un cliente de esta agencia, Steve y Aura me an ayudado y asesorado en mi aseguranza"
We responded:
"Gracias Evaristo por tus 5 estrellas. Estamos muy contentos de saber que estas feliz con nuestro servicio. Te agradeceriamos si nos recomiendas a tu familia y amigos."
Erica
February 18, 2024
5
out of
5
rating by Erica
"A BIG thank you to Carolina and Steve.They were able to answer all my questions in detail. Great service, highly recommend!"
We responded:
"Erica, thank you for your 5-star review recognizing Carolina and Steve! We're so glad to hear you had a positive experience working with them, and we truly appreciate your recommendation of our services to others."
Wesley Baldwin
December 13, 2023
5
out of
5
rating by Wesley Baldwin
"We've been doing business with Githens Insurance for many years. There's an old saying that you get what you pay for.What I pay for is complete confidence that my agent will and has handled my claim professionally and expedited repairs to my vehicle as if it were her own. Thank you guys for your hard work. I have complete trust in them and look forward to many more years of association. 5 stars in my book."
We responded:
"Wesley, thank you for your loyalty to the Michell Githens State Farm Insurance Agency! We appreciate the trust you have in our team and we look forward to working together for many more years to come."
Zac Cochran
October 20, 2023
5
out of
5
rating by Zac Cochran
"Best State Farm agency in the State of Florida! I am thankful that Michell and staff, Aura, Steve, Rebecca, T, and Marian all know their stuff and do the best for their people. I trust this agency completely to give it to me straight when it comes to coverage needs. Also, the work dogs are very cute!"
We responded:
"Zac, thank you so much for your kind words! We're honored to be considered the best State Farm agency in Florida. It's fantastic to hear that our team has earned your trust by providing great insurance knowledge and wonderful customer care. And of course, the work dogs add a touch of cuteness!"